Shipping Policy — Lumires Wear

Last Updated: September 28, 2026

At Lumires Wear, we aim to process and deliver your orders safely and efficiently throughout Pakistan.

1. Delivery Areas

We offer delivery to serviceable locations across Pakistan through third-party courier partners.

Delivery availability may vary for remote or restricted areas.

2. Estimated Delivery Time

Our standard estimated delivery time is:

3–5 business days

Delivery time generally begins after the order has been confirmed and processed.

Please note that this is an estimated delivery timeframe and not a guaranteed delivery date.

3. Order Processing

After receiving your order, our team may contact you by phone or WhatsApp to verify your order and delivery information.

Orders are prepared for dispatch after confirmation and processing.

Processing times may be affected by weekends, public holidays, high order volumes, or promotional periods.

4. Shipping Charges

Applicable delivery charges will be displayed during checkout or communicated to the customer before the order is dispatched.

Any promotional shipping offer will apply according to the conditions stated with that promotion.

5. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and serviceable locations in Pakistan.

Customers are requested to provide a valid phone number and complete delivery address to avoid unnecessary delivery delays.

6. Order Tracking

Where tracking information is available, customers may receive their tracking details after the parcel has been dispatched.

Courier tracking information may take some time to update after dispatch.

7. Delivery Attempts

Please ensure that someone is available at the provided address to receive the parcel.

Courier partners may contact you by phone before or during delivery.

If a parcel cannot be delivered because the customer is unavailable, cannot be contacted, refuses the parcel, or has provided incomplete/incorrect delivery information, the parcel may be returned to us.

8. Incorrect Address or Contact Information

Customers are responsible for providing accurate:

• Recipient name
• Phone number
• House/building number
• Street/area
• City
• Postal code, where applicable

Please contact us as soon as possible if you notice an error in your shipping information.

We cannot guarantee that an address can be changed after an order has been dispatched.

9. Delivery Delays

Although most orders are expected to arrive within 3–5 business days, delays may occasionally occur because of:

• Courier delays
• Public holidays
• Weather conditions
• Remote delivery locations
• High-volume sale periods
• Operational disruptions
• Circumstances outside our reasonable control

We appreciate your patience if an unexpected courier delay occurs.

10. Damaged or Incorrect Parcel

If you receive an incorrect product or believe your parcel/product has been damaged during delivery, please contact Lumires Wear customer support as soon as possible with your order details and relevant photographs or video where available.

Any return or exchange will be handled according to our Return & Refund Policy.